Any domain that uses email has an MX record, which lists the mail servers available to accept mail for that domain. You must update the MX records of your added domains to point to SpamTitan.
Using two MX records of equal priority allows for fail-over and redundancy. From the table below, select the corresponding MX on the same row as your SpamTitan login URL.
See below for additional information on changing MX records for different common mail services.
After changing your MX records, it is recommended you verify email flow through SpamTitan to your mail server before proceeding to the next setup step, Lock Down Your Mail Server.
There are a number of SpamTitan servers, one of which your account is on. Find your login URL in the table below to see the corresponding MX and IPs to use during setup.
SpamTitan Login URL
The instructions below are for tools that are not owned or managed by TitanHQ and are only intended as a guideline to help you. As such, the information may be subject to change without us knowing.
If you notice anything incorrect, please email email@example.com and let us know.
Log in to the administrative console for your domain on smallbusiness.yahoo.com.
Select Domain from the top toolbar.
Select Manage Advanced DNS Settings.
Select Change MX Records.
Add your SpamTitan IPs to the MX record values.
Follow these steps to create MX records for a GoDaddy hosted domain.
Log into your GoDaddy account and select the My Accounts tab.
Under Domains locate the domain you're using with SpamTitan. Select Advanced Details to the right of this domain.
Under DNS Manager, select Launch.
In MX (Mail Exchanger), select Quick Add.
Add your SpamTitan IPs, with an @ sign in the Host field and the destination in the Points to field. Add both MX records to the table.
Select Save Zone File at the top or the bottom of the page.
Log in to the cPanel administrative console and follow the steps below to set up your cPanel MX records.
From the Mail section, select MX Entry.
In the Email Routing box, select Remote Mail Exchanger and select Change.
Add your SpamTitan Cloud IPs.
Select Add New Record.
To add MX records for the additional servers, repeat the steps above for those servers. Assign backup servers a lower priority than the primary email server.
Some cPanel servers require an MX record containing the hostname of the cPanel server for mail routing and/or authentication. If, after changing your MX records, you have issues with mail being rejected due to "too many hops" or authentication issues, add a third MX record with a priority of 100 containing the hostname of your cPanel server.
If you add a third record, you may need to lock down your cPanel server to only accept mail from the SpamTitan server.
Log in to your HostGator cPanel account and follow the steps below to set up your HostGator MX records.
Select MX Entry in the mail section.
If you have more than one domain, select the domain you are using with SpamTitan under the domain heading.
Under email routing, select Remote Mail Exchanger.
Add your SpamTitan Cloud IPs.
Log into your account at https://cp.blacknight.com .
Select Registered Domains.
Select Manage DNS for the domain you use for SpamTitan.
Go to the DNS > DNS Records tab and select Add New DNS Record.
From the DNS Record Type drop-down menu, select MX.
Enter your SpamTitan IPs in the Mail Exchanger field.
Follow these steps to create MX records for a BT Broadband hosted domain.
Log into your BT Broadband office account as the primary user (do this by selecting Manage your Domain Name).
From the BT Business Your Account area, go to the Domain Management Console.
Select the Domain Maintenance tab and choose the domain you are using with SpamTitan.
Delete any existing MX records for this domain.
Select MX from the first drop-down menu.
Include your SpamTitan IPs in the MX record values, including the name in the Key-Value field and the value in the Value field.