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SpamTitan(Skellig 9.00+

SpamTitan(8.00 or Earlier)

Announcements

Maintenance Window
May 10th - May 12th 2024, beginning at 18:00  GMT, ArcTitan will be performing maintenance to all ArcTitan environments. This work will occur during our s...
Recent email notification regarding Microsoft Safe Links
Applies to Spamtitan versions 8 and 9 only. You will have received a notification email from us regarding Microsoft Safe Links detonation in quarantine ...
Mail Delays with: https://us1-smtp-api.titanhq.com
We are currently experiencing mail flow backlog on the SpamTitan Cluster associated with https://us1-smtp-api.titanhq.com for a while now.  The mail delay h...
Spamtitan US2 - 18.216.227.84 listed on Spamhaus
Summary Emails are being deferred with the message "550 5.7.1 Service unavailable, Client host [18.216.227.84] blocked using Spamhaus."  for cust...
Notification: UI Performance Issues on SpamTitan Skellig
We are currently experiencing performance issues with the user interface (UI) on SpamTitan Skellig (V9), affecting the Quarantine and History sections manif...
Office 365 Deferring Messages with "451 4.7.500 Server busy." on us2-smtp-ui SpamTitan Cluster
SaaS Priority 1 Office365 tenants are deferring messages with the SMTP Response "451 4.7.500 Server busy."  for customers u...
Slow DNS on US SpamTitan
We are currently experiencing slow DNS resolution on our SpamTitan servers, which we are actively investigating. We believe we have identified the root caus...
Skellig: scheduled maintenance
Maintenance Notice  The us1-smtp-ui.titanhq.com, us2-smtp-ui.titanhq.com,  ca1-smtp-ui.titanhq.com and uk1-smtp-ui.titanhq.com clouds will undergo schedule...
US cloud DNS resolution
Issue Detected: 06:56 GMT Incident Resolved: 07:50 GMT We are currently experiencing some disruptions with our US DNS resolvers for SpamTitan Cloud. Our...
FAQ for SpamTitan v9 Upgrade
Who: SpamTitan Private Cloud customers When: 2024   What: SpamTitan v8 upgrade to v9. This is a substantial upgrade bringing current SpamTitan P...