Date: 2 July 12:15 AM GMT
If you are seeing NDRs / Bouncebacks similar to the following:
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Your message couldn't be delivered and there was no valid enhanced status code being issued by the remote mail system to determine the exact cause, status: '550 This service is no longer available to TitanHQ customers'.
The following organization rejected your message: mr-et-dal-01.encrypttitan.net.
Diagnostic information for administrators:
Generating server: {your mail server or office365 FQDN}
support@jsbusinesssolutions.com
mr-et-dal-01.encrypttitan.net
Remote Server returned '550 This service is no longer available to TitanHQ customers.'
==> It means you are directing mail for EncryptTitan to the old EncryptTitan server (mr-et-dal-01.encrypttitan.net) when it should be going to the new EncryptTitan server (securemail.encrypttitan.io)
EncryptTitan V2 Customer Account Setup