Date: 05 Feb, 2025 2:30 PM ET US / 7:30 PM GMT:
The embedded Quarantine reports links in reports that were created before today's migration will have links that are not reachable.
We did the following:
-- on the old SpamTitan cluster, https://cloudi-v8.spamtitan.com ,
we set the -last report date- back two weeks, and reran the quarantine reports so the next report will have all the Quarantine messages from two weeks before today's migration.
Also, if you previously had problems releasing/allowing messages from https://cloudi-v8.spamtitan.com, that should be fixed as well, but do let support know if you encounter any problems.
We apologize for any inconvenience.
Also:
-- Messages from the "old" cloudi.spamtitan.com system will be relayed from different IP addresses:
54.214.140.248 (cloudi-v8.spamtitan.com)
34.218.156.100 (cloudh-v8.spamtitan.com)
54.148.90.62 (cloudg-v8.spamtitan.com)
-- Make sure that any Firewall rules / Connectors / etc. allow SMPT from those IPs. (add them)
7 Feb 9:00 AM ET / 2:00 PM GMT UPDATE:
We are still seeing a number of systems that are allowing mail to be relayed from:
54.214.140.248 (cloudi-v8.spamtitan.com)
34.218.156.100 (cloudh-v8.spamtitan.com)
54.148.90.62 (cloudg-v8.spamtitan.com)
--- please update firewall rules/connect settings accordingly.