The LinkLock feature in SpamTitan is currently experiencing click-through issues
Most links/URLs may render an error ("Link Lock is unable to verify the safety of this URL. Only proceed if this link is known to you.") instead of going to the target location. This is being treated as a P1.
We are still actively looking into this issue, and we apologize for any inconvenience it may have caused.
We have successfully rectified certain aspects of the underlying problem, there will now be an absence of block page configuration.
As a result of these corrections, users should no longer encounter error pages. We appreciate your patience and understanding throughout this process, and we remain committed to ensuring the continued smooth functioning of our systems.
We will continue to provide updates here.
11:20 4/12/23 GMT
Our teams identified the root of the problem Friday and continue to investigate, we are awaiting imminent resolution.
15:00 4/12/23 GMT
We are pleased to inform our valued users that the Link Lock Systems are currently operating under normal conditions. We extend our sincere apologies for any inconvenience caused during the preceding period. Thank you for your patience and understanding.