Select Quarantine and follow the steps below to search emails in quarantine.
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Select
to expand the advanced search options. Enter your search criteria:
Date From and Date To: Select a date range for your search. Overwrite the displayed date or use the calendar
icon to select a date from the calendar.Customer or Domain: An MSP admin can enter a customer name to filter the search. A Customer Admin or Domain Admin can filter using a domain.
Score: The spam score assigned to a message. Messages that are not analyzed for spam will have no score (for example, rejected messages).
Message Type: Search messages based on how they were classified by SpamTitan —Virus, Sandbox, Spam, Archive, Banned, Content-filter or select All to search all message types.
Email Subject: Filter based on message subject. Use ‘*’ for wildcards.
Senders Email Address: To search by sender, enter the sender's full email address. Perform wildcard searches with an asterisk (*). For example, enter *@example.com as the sender's email address to show all users in the example.com domain. Performing very broad searches such as '*a*' may fail with a 'memory exhaustion' error.
Recipients Email Address: To search by recipient, enter the recipient's full email address. Perform wildcard searches with an asterisk (*). For example, enter *@example.com as the recipient's email address to show all users in the example.com domain. Performing very broad searches such as '*a*' may fail with a 'memory exhaustion' error.
Select Apply to search quarantine or Clear Search to discard your search criteria.
