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SpamTitan(Skellig 9.00+

SpamTitan(8.00 or Earlier)

Announcements

Actions in Quarantine Report
Dear Customers, We are currently experiencing an issue with the links in quarantine reports. Our developers have identified the root cause and will release...
Mail Delay: us2-smtp-ui cluster - 10 Sep, 2025
Date/Time: 16:00 GMT+1, 10 Sep, 2025 We are currently experiencing a mail processing backlog. Email delivery remains active, and the queue is being clea...
Mail Delay: us2-smtp-ui cluster - 9 Sep, 2025
Date/Time: 16:00 GMT+1, 9 Sep, 2025 Around 16:00 GMT +1, there was slowdown in mail flow on US2 SpamTitan clouds. Queues are now clear. Apologise again f...
Mail Delay: us4-smtp-ui cluster --- 3-4 Sep, 2025
Date/Time: 4:15 PM ET, 3 Sep, 2025 Around 10:00 AM ET US, there was slowdown in mail flow on US4 SpamTitan clouds. The backlog should be cleared in abo...
Rate Control Deferred on cloud-out-c/cloud-out-d.spamtitan.com
Date: 23 Apr 2:07 AM GMT/22 Apr 10:07 AM ET US Earlier this evening, an incorrect rate control entry was put in that caused many incoming messages to our ...
Mail Flow Delay US4.titanhq.com SpamTitan Cloud
We have identified a slowdown in mail flow on  US4 SpamTitan clouds. Our team is actively working to clear the backlog and restore normal operations a...
Quarantine Report Confirm button
Date: 5 November, 2024 Dear customers, Today, November 5th, we are rolling out a confirm button on quarantine reports to ensure that when links are clic...
FAQ for GHI SpamTitan Cloud v9 Upgrade
Who: GHI SpamTitan V8 Cloud customers When:  Cloud GHI Customers  - 5th February    What: SpamTitan v8 upgrade to v9. Will my and my users l...
FAQ for SpamTitan v9 Upgrade
Who: SpamTitan Private Cloud customers When: 2024   What: SpamTitan v8 upgrade to v9. This is a substantial upgrade bringing current SpamTitan P...
Office365/Hotmail IP addresses get SPF Fail / SPF record incorrect
If you see a message sent from an Office365/Hotmail email domain flagged for SPF Fail, it is because Office365 -occasionally- sends from IP addresses t...