SpamTitan has different levels of access. Higher levels can drill down to levels below to view and manage accounts.

For example, an MSP Admin can navigate to the Customer level where they have the same view as a Customer Admin. However, a Domain Admin or Customer Admin can not level up to the MSP level as it requires a higher level of access.

Level

Description

More Info

MSP

Typically, this is an MSP Admin managing their customer accounts. An MSP Admin can:

  • Drill down into a customer account and have the same view as a Customer Admin for that account.

  • Drill down to a single domain and have the same view as a Domain Admin for that domain.

MSP Getting Started Steps

Customer

Typically, a business-level Customer Admin who is managing one, or many, domains. A Customer Admin can:

  • Drill down into a domain and have the same view as a Domain Admin for that domain.

Customer Getting Started Steps

Domain

A Domain Admin has access to manage a single domain. A Domain Admin has:

  • Admin access to their own domain only.

Managing a Single Domain

This article relates to SpamTitan Skellig.