Date/Time: 15:30 UTC, 01 Dec, 2025

We are currently experiencing a mail processing backlog. Email delivery remains active, and the queue is being cleared.

We have compiled a team to investigate and mitigate as quickly as possible and are committed to restoring full service as soon

Customers may experience some delays while the backlog is processed.

Further updates will be provided as necessary.

We apologise for any inconvenience and appreciate your patience.

The CyberSentriq Support Team

Update 17:10 UTC:

This has now been resolved and queues have returned to normal - mail is being processed at normal speeds and we are continuing to monitor

Thank you for your patience and consideration,